Privacy statement

1. Controller of processing
Turistheimen AS, org.nr. 926 880 179, Kvimarka 75, 4365 Nærbø, is responsible for the processing of personal data. If you have any questions about how we process your information, you can contact us by email: post@trekronaa.no.


2. What information we collect
We process the following personal data in order to provide our services:

  • Name, email address and telephone number (when ordering and contacting).
  • Payment information, when you use Stripe or Vipps as a payment solution.
  • Information related to your booking, including cabin type, dates and additional services.

We only collect information that is necessary to fulfill our obligations to you.


3. Purpose and legal basis for processing
Your information is processed for the following purposes:

  • Fulfillment of orders: Processing of information to be able to deliver the services you have ordered, including payment.
  • Customer service: To be able to answer questions and provide you with relevant information.
  • Fulfillment of legal requirements: Retention of information in accordance with accounting and bookkeeping legislation.

The legal basis for the processing is the fulfillment of a contract (GDPR Art. 6.1 b) and legal obligations (GDPR Art. 6.1 c).


4. Sharing of information
We only share your information with:

  • Third-party payment solutions: Stripe and Vipps, to handle payments.
  • Public authorities: If we are required to do so in accordance with legislation.

All third-party providers we use are obligated to protect your information in accordance with GDPR.


5. Storage and deletion
Your information is stored for as long as necessary for the purpose of the processing:

  • Order and payment information is kept for up to 5 years to meet the requirements of the Accounting Act.
  • Information that is no longer needed is deleted or anonymized.

6. Your rights
You have the right to:

  • Transparency: Access what information we have stored about you.
  • Correction: Have incorrect or incomplete information corrected.
  • Deletion: Request that information be deleted, unless we are required to retain it.
  • Restriction: Request that processing be restricted in certain cases.
  • Data portability: Receive your information in a structured format.
  • Complain: Complain to the Norwegian Data Protection Authority if you believe we are processing your information in violation of the regulations.

Contact us at post@trekronaa.no to exercise your rights.


7. Security
We use secure and encrypted solutions to protect your information from unauthorized access, loss or misuse.


8. Changes to the Privacy Policy
This statement may be updated as necessary to reflect changes in our processing of personal data. The most recent version will always be available on our website.


9. Contact information
For questions about this privacy policy or the processing of your information, please contact us:

Turistheimen AS
Kvimarka 75, 4365 Nærbø
Email: post@trekronaa.no


Last updated: November 23, 2024